Bank Tinkoff Hotline around the clock. Debit cards

It is known throughout the country that he has no departments and branches, being the largest online bank of the country - this banking organization is fully in Online mode. Thus, the client does not have to stand in huge queues, quarrel with people and spoil his mood. There is only the main office, which is located in Moscow at the following address: Leningrad Highway, House 39a, Building 2.

The schedule of work Tinkoff Bank (namely their main office) is:

  • monday - from 9 to 19 hours;
  • tuesday - from 9 to 19 hours;
  • wednesday - from 9 to 19 hours;
  • friday - from 9 to 19 hours;
  • saturday - day off;
  • sunday is a day off.

All-Russian holidays are also weekends.

At the same time, all economic operations can be held around the clock in the Internet bank. This is done on the site or in the application of the banking organization. You can also write in chat and get an answer from the support service. And on any question you can contact the call center, which works 24 hours a day and 7 days a week. ATMs work according to the time of work of the premises in which they are located.

How to contact Tinkoff Bank?

In order to refer to the issue to the Bank, you need to call 8-800-333-777-3. The call to the room is free and is not charged by mobile operators.

If you need to immediately talk to the operator, without using the voice menu, then the call is followed by number 8-800-555-10-10. In this case, the support service will answer in the shortest possible time. Room Free for holders credit cardsThe rest of the subscribers make a paid call, which is charged according to the conditions of their mobile operators.

For calls out foreign countries It is worth aware of the number + 7-495-648-11-11. The price of a call, again, depends on the conditions of the mobile operator.

For users of debit cards TKS Bank, there is another additional number - + 7-495-645-59-19.

On the website of the banking organization, you can make an online call directly from the browser if the computer hardware allows this.

There is also an opportunity to write to the bank by e-mail. For this, it is worth contacting the following electronic addresses:

So, for non-cash listing russian rubles In Tinkoff Bank, it is necessary to indicate the following payment details:

  • Inn - 7710140679;
  • Beach - 044583974;
  • the name of the recipient's bank in the registry - Tinkoff Bank (AO);
  • correspondent account - 30101810900000000974;
  • PPC - 775001001;
  • postal address (address of the main office) - Moscow, 123060, 1st Volokolamsky passage, house 10, structure 1;
  • payment recipient account - 30232810100000000004.

In addition, Tinkoff Bank JSC is recorded in the registry credit institutions. Tinkoff Bank's license for the Central Bank is determined by number 2673.

Tinkoff Bank is a remote Internet banking system, which has no branch network. Head of the institution Oleg Tinkov believes that we live in a century modern technologies And the queues from customers in offices should go into the past. The remote system of work is that it should be so appreciated in the modern world.

In fact, this is the only institution that has only one office in Moscow. It was created to coordinate all numerous employees of the company scattered throughout the country.

In order to open the contribution, place a card or ask any questions you can write a letter to the Directorate. However, the telephone of the hotline Tinkoff Bank is the most convenient way For reference and ordering products. This is a special free center for customer assistance. It employs the same simple people, like customers, so it is easy to communicate with them.

How to solve your question without operator

If you have an Internet at hand and you don't really want to call the operators and provide them with your personal data, try searching for your answer in frequent questions On the official website of the institution. The bottom line is that some operations can be done independently, without contacting the hotline.

Which phone should call

To date, the telephone of the Tinkoff Bank's hotline for general questions - 8 800 555-777-8. It is listed on the official website at the bottom, where you can call online. For different types of questions, various telephone numbers are provided, where experts have knowledge only in a certain area of \u200b\u200bknowledge. It's not scary if you get not to the manager, he will tell you the room where you can call for communication with the bank, to solve your problem, or will transfer you to the desired specialist at once during the conversation.

Important: Tinkoff is always online and ready to communicate with its customers - around the clock at any time, without holidays and weekends.

The main difference is no need to look for the desired item in the voice menu, the specialist responds very quickly.

Phone Tinkoff Hotline Bank is free for all urban and cellular operators. Note: Call is free only on telephone lines with code 800, and if you are from abroad or call 495 code, then the conversation will be paid, the billing depends on your telecom operator.

Head office

If you have any questions that, as you think, cannot solve the operators or they did not help you, you can contact the headquarters at the address: Russia, city Moscow, 1st Volokolamsky passage, house 10, building 1, index 123060.

Email:

You can also contact the fax guidance: 8-495-645-59-09.

Investments

If you are an investor and want to invest your money in some interesting and profitable project, the Tinkoff Bank operator will help you by phone number 8-800-755-27-56 (for foreign citizens 8-499-605-10-01). If it is not possible to call, write to the address [Email Protected]

Business

For proposals on the business, a separate operator number is also created: 8-800-755-11-10. For those who call from other countries have been created individual hot line 8-499-605-11-10. It is possible to communicate with the bank and using email: [Email Protected]

Debit cards and deposits

You have in your hands debit card And there were problems that you are not able to solve yourself? Contact calls:

  • 8-800-755-25-50;
  • 8-800-555-25-50; 8-495-645-59-19 (for other countries).

You wish to make a debit card or deposit, call specialists with your proposals at 8-800-555-22-77.

You do not want to communicate with the operator, write [Email Protected]

Banknotes and loans

You have a credit card and questions have emerged, or you wish to become her happy owner, for you there is a hotline phone for loans:

  • 8-800-555-10-10; 8-800-755-10-10; 8-495-648-11-11 (calls from other countries); 8-800-555-77-78.
  • Need money to buy housing on primary or secondary market, then there is a mortgage for you. Call the number: 8-800-555-77-75 and find out about the proposal in more detail.
  • I urgently need a cash loan and you like the Tinkoff offer, contact the operators: 8-800-555-09-11.
  • There were questions or wish to communicate in writing, then there are mail for you: [Email Protected]

affiliate program

Tinkoff Bank does not have a voice menu, as it happens in other organizations. When you call a free hotline number, the 8800 client immediately falls on the operator who carefully listens to the client's question and connects it to the right consultant. Thus, the role of a voice autoinformer performs a real man, not a robot. This will allow to obtain information much faster and better.

Due to the fact that the telephone hotline is the only way to communicate between the client and the bank, the requirements for it are many times increasing, as well as the problems that can be solved by telephone.

The list can include absolutely everything. Even the fact that in other banks can be solved only in the department. For example, an oral application for opening an account, closing, deposit or money transfer in a third-party organization and much more. Whatever the question or the problem does not have a Tinkoff Bank client, they can be easily solved by calling a free number 8800.

After how much will they answer?

Waiting for the response to the Call Center of Tinkoff Bank is minimized. Thanks to the large state of the Call Center, calls are practically processed. This is one of the many features of the hotline Tinkoff.

Of course, sometimes there are peak hours, which are more likely to come from 16:00 to 21: 00-22: 00. It is at this time that users most often call a bank with questions and problems. The most downloaded days: Monday, Thursday and Friday. The most free: Saturday and Sunday.

If you do not have a fundamentally every minute solution to the problem, it is better to call in the morning on Tuesday, Wednesday or Weekend. This ensures an instant response of the operator and a quick connection with the desired specialist.

Tinkoff Bank - the first remote Bank In Russia, not having physical offices and works in 24/7 mode without holidays and weekends. Remote service allows you to achieve maximum efficiency in personnel and assistance to customers. Tinkoff hotline will allow anytime to contact the assistant and get answers to any questions related to banking products.

Since the bank has several types of services, the support is divided into departments and each department is assigned a separate number. In Tinkoff, the Bank does not need to wait for a low-level operator, which heard you will say that he will switch to a specialist on this issue. You will instantly answer the bank employee from the department, which scored and respond to the questions set without redirects.

First of all, we note that the numbers specified above can be found in online banking in the Contacts section. If you are interested general issues About the map of Tinkoff Bank, you wish to issue a banking product or leave an application for a loan, you can call around the clock by a total hotline number: 8800 555 10 10.

In the evening, as a rule, the lines are loaded and will have to wait for a response within 2-5 minutes. In the night and daytime, waiting for a free operator usually does not exceed 1 minute.

By the number above, you can get advice on credit and debit cards, learn about the Tinkoff Trevel program.

Call to this number within Russian Federation free.

Special rooms in Tinkoff Bank

Tinkoff Bank The hotline phone is free not only one available on all customers. There are also special numbers for which you can call in support by solving certain issues. According to the rooms, consultants are less downloaded and will be able to solve the problem that has arisen several times more promptly.

Make a credit card or credit

If you want to issue a Tinkoff Bank card, not necessarily call the above telephone. Score 8800-555-777-8 or 8800-755-27-71 and you will immediately fall to the operator, which is exclusively making credit cards.

Get credit on small amount Up to 500 thousand cash can be at 8800-555-09-11.

Interested in mortgage On bail, dial the bank service, discussed in more detail on this issue: 8800-555-777-5.

All phones are free within Russia.

You are abroad and urgently need consultation on credit cards or loans, you will be more profitable to gain an international communication number with the Bank: + 7-495-648-11-11.

Attention! The call to a free number starting to "8800" outside the Russian Federation is paid and will cost you about 100 rubles per minute.

Be careful, call from abroad at the international number!

No opportunity to contact telephone with consultants? No problem! Send the letter to the address: And within a few hours, get a detailed answer to the question.

Arrange a debit card or contribute

Tinkoff hotline on any questions regarding deposits or decorate debit cards is available around the clock by numbers: 8800-755-25-50 and 8800-555-25-50.

If you have already decided on the solution and want to contribute to either to order a map, call immediately: 8800-555-22-77 and your call will accept a consultant dealing with these issues.

For customers located abroad, an international number: + 7-495-645-59-19.

You can also write a letter to the email address: and immediately get an answer when contacting telephone support is impossible or uncomfortable.

Tinkoff Business - Corporate Customer Service

Support Tinkoff Bank is also available in all popular social networks.

Tinkoff Bank offers customers remote service on the telephone hotline and email. The organization has no branches, so all problems are solved through support service. Phones multichannel and wait for the operator's response for a short time.

Free free call Tinkoff According to the Bank's products associated with reasons, for example, to activate the card, find out the date of the next credit payment, order a retring card or change the PIN code.

Telephone support service Tinkoff works around the clock and without days off. To identify the caller, operations and changes with the account, it is required to name the passport data and the latest digits of the card number. Be prepared to report control information.

Single free phone Tinkoff Bank -. This is a call-center number that works with maintenance issues and for reference information. The representative of the contact center will translate you to the desired department. The call is free for a set from mobile and stationary phones in Russia.

If you know what the question is connected, call the specific department of Tinkoff Bank. It will reduce the search for the desired specialist.

Hotline Crediting Phones

The proposed phones will help to contact representatives of Tinkoff Bank for work with loans and credit cards. Customers call for various reasons, asked to help in making a credit card or clarify tariffs. Some are gaining a room to find out the date of the next debt payment and ask the credit refinancing.

  • Decorated a credit card - 8 800 5557778;
  • Credit Card Service - 8 800 7551010 and 8 800 5551010 (for other countries +7 495 6481111);
  • Cash loans - 8 800 5550911;
  • Mortgage lending - 8 800 5557775.

Note, there is no navigation menu on the hotline, automatic communication with the support officer.

Hotline phones by deposits and debit cards

To ask a question and get advice on debit cards and deposits In Tinkoff Bank, call below the accommodated rooms. You can ask about state insurance, interest rate By deposits for today, or order a debit card Tinkoff.

  • Open contribution or debit card - 8 800 5552277;
  • Service of credit cards and deposits - 8 800 7552550 (for other countries +7 495 6455919).

Type the free phone number Tinkoff and an employee will respond within four minutes. To get an answer in writing, send an email to the postal address - [Email Protected].

Phones Hotline Tinkoff Business

Since the bank has no departments, work with individual entrepreneurs and legal entities by the proposal Tinkoff business Also carried out remotely. Ask questions to a personal manager, on a hot line or via email.

  • Phone Hotline Tinkoff Business - 8 800 7551110;
  • Phone Hotline Tinkoff Business for calls from abroad - +7 499 605-11-10.

To get a response to the support service Tinkoff Business Letter, ask an email issue - [Email Protected].

Tinkoff's head office is in Moscow - 1st Volokolamsky passage, 10, p. One

Email press service - [Email Protected] , post service mail - [Email Protected].

Tinkoff Support Support works every day thanks to the replacement schedule of customer communication center staff, the hotline is created to solve problems and issues arising from banking products. Do not be shy call Tinkoff BankIf you have an abnormal situation and need a specialist help. The call to the telephone support service Tinkoff is free. Feedback on the work of representatives of the organization, leave in the comments.

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