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Frequently asked questions about Samsung Pay. Via a mobile application. Fingerprint confirmation of transaction

Now I was sitting and writing an irritated letter to Megafon for a long time. I haven’t met such a stupid service for several years (well, AKADO doesn’t count, this is a reference-stupid company, and there have never been any complaints about Megafon).
I put the letter in a comment on their blog, but I don't know if they read it there.

I decided to duplicate here - sorry for the negative.

"dear Megafon, I want to express to you (you?) my categorical dissatisfaction with the level of service in terms of customer support.
(region - Moscow, number 9251024841)

1. I haven't seen such a surprisingly inconvenient, illogical and unfriendly (in the context of the "user-friendly" concept) site for a long time. It is very difficult to find any information.
The simplest and most obvious is a link to your "service guide" (by the way, you have come up with an ugly name for this system!) ... so you need to SEARCH the link to it on the site! Long...
And it should be in the most conspicuous place. A big "button", with an explanation of what it is.

2. Your service guide, sorry, too - complete shit.

those. I did not understand for a long time, but trying to do the simplest (and most beneficial for you) - replenish my account with a card - I could not do it!
the payment system asks to enter the PAY-PIN (who invents your name? dismiss him !!!), but there is nowhere to find out what this PAY-PIN is.

3. then they explained to me that this is a security code that is sent via SMS ... and so, it never came to me via SMS (an hour has already passed somewhere since the attempt to pay). and a secure session in the payment system lasts for 5 minutes, as I understand it.
Very comfortably!

4. Going further: the next logical step is to call your support team and ask what this PAY-PIN is. Well, about how your telephone service works and how long you have to wait on the line - there are already a lot of posts. I waited for over 30 minutes. called back several times ... and it was at half past two in the night!

5. the operator, who finally deigned to connect with me, to the question "what is the PAY-PIN in your, excuse the expression, service guide?" answered "wait a minute!" and left to find out if anyone in the call center knows what it is.
i am hinting to you that it would be good to train operators before putting them on the phone ... to tell them at least basic things.

I still have about a dozen similar claims and comments, but I'm already tired of writing, to be honest. By the way, the SMS from you never came while I was writing. Super connection!

let me summarize: for several years of using Megafon, I have never (it seems) had any complaints against you in terms of communication services ... but once faced (!) with such a level of subscriber support, I thought today, shouldn't I change the operator?
otherwise, as "mockery of the client", I can not qualify such a service.

i will be glad if you write something to me on the merits of the above.

with regards,
Sergey Novikov "

What is Samsung Pay?

Samsung Pay is convenient, fast and safe payment service... It allows you to add up to 10 bank cards and pay for purchases using a smartphone in terminals with a magnetic stripe and NFC, pay in online stores and applications, as well as make money transfers by token.

What's the main benefit of Samsung Pay?

Thanks to its proprietary MST (Magnetic Secure Transmission) technology, Samsung Pay is accepted for payment wherever you can pay for a purchase using a regular bank card using contactless technology or magnetic stripe.

Which devices support Samsung Pay?

Samsung Galaxy S10e | S10 | S10 +
Samsung Galaxy S9 | S9 +
Samsung Galaxy S8 | S8 +
Samsung Galaxy S7 edge | S7
Samsung Galaxy S6 Edge +
Samsung Galaxy S6 | S6 Edge (NFC only)
Samsung Galaxy Note9
Samsung Galaxy Note8
Samsung Galaxy Note5
Samsung Galaxy A50 (128GB)
Samsung Galaxy A30 | A50 64GB (NFC only)
Samsung Galaxy A9 (2018) | A7 (2018) (NFC only)
Samsung Galaxy A8 | A8 +
Samsung Galaxy A6 | A6 + (NFC only)
Samsung Galaxy A7 (2017) | A5 (2017) | A3 (2017)
Samsung Galaxy A7 (2016) | A5 (2016)
Samsung Galaxy J6 + | J4 + (NFC only)
Samsung Galaxy J7 (2017) | J5 (2017)
Samsung Gear S3 classic | frontier *
Samsung Gear Sport (NFC only) *
Samsung Galaxy Watch (NFC only) *
Samsung Galaxy Watch Active (NFC only) *

* Learn more about Samsung Pay support on wearables

Will Samsung Pay work on previous models that have NFC? (S5, S4, S3, Note 4, etc.)

I bought a smartphone in another country. Will Samsung Pay work in Russia or Belarus?

Samsung Pay is available on original Samsung products for onsite distribution Russian Federation and the Republic of Belarus.

What cards can be added to Samsung Pay in Russia?

Bank	Mastercard	Visa	World
Bank Avangard	✓	✓
Agroros Bank	✓	✓
ATB		✓	✓
AK BARS Bank	✓	✓
Almazergienbank		✓	✓
Alfa Bank	✓	✓	✓
Payment card "Beeline" / RNKO "Payment Center" (LLC)	✓
B&N Bank	✓	✓
JSC "BCS Bank"		✓
Bank "RRDB" (JSC)	✓	✓
Vozrozhdenie (PJSC)	✓
Bank Vologzhanin CJSC	✓
Bank Vostochny		✓
VTB Bank (PJSC)	✓	✓
Gazprombank	✓	✓
Gazenergobank	✓
Bank "Devon-Credit"		✓
PJSC "Zapsibkombank"		✓
Bank ZENIT	✓	✓
QIWI Bank (JSC)		✓
LLC CB "RING OF URAL"		✓
Credit Europe Bank	✓
JSC "Credit Ural Bank"	✓	✓
AKKSB "KS BANK" (PJSC)		✓
Payment card "Kukuruza" / RNKO "Payment Center" (LLC)	✓
PJSC "Kurskprombank"	✓
MegaFon / Bank Round	✓
Moscow Industrial Bank	✓	✓	✓
ICD	✓	✓	✓
MTS-Bank	✓	✓
Bank "Neiva"		✓
ORBANK	✓
Bank opening"	✓	✓	✓
Post Bank		✓	✓
PJSC JSCB "Primorye"	✓
PJSC SKB Primorye "Primsotsbank"	✓	✓
Promsvyazbank	✓	✓	✓
JSC Bank PSKB	✓
Raiffeisenbank	✓	✓
Rocketbank	✓
RosDorBank	✓	✓
RosEvroBank (PJSC Sovcombank)	✓	✓
JSC "Rosselkhozbank"	✓	✓	✓
Russian Standard Bank	✓
Bank "Saint-Petersburg"	✓	✓
Sberbank	✓	✓
PJSC AKB "Svyaz-Bank"		✓
SDM-Bank (PJSC)		✓
Citibank	✓
SKB-Bank	✓
Bank "Snezhinsky" JSC		✓
PJSC Sovcombank	✓	✓
Bank SOYUZ (JSC)	✓	✓
Stavropolpromstroybank	✓	✓
Surgutneftegazbank		✓
Tinkoff Bank	✓	✓
Point	✓
TROIKA-D BANK JSC (Alma Bank)	✓
URALPROMBANK JSC		✓
URALSIB Bank	✓	✓	✓
LLC CB "Uralfinance"		✓
Ural Bank for Reconstruction and Development	✓	✓
JSC "Bank Finservice"		✓
LLC "Khakass Municipal Bank"		✓
Home Credit Bank	✓	✓
PJSC CB "Center-invest"			✓
JSC JSCB "CentroCredit"	✓
Chelindbank		✓	✓
Chelyabinvestbank	✓	✓
CB "Energotransbank" (JSC)	✓	✓
Yandex money	✓

On which devices can I add a Mir card to Samsung Pay?

Payment via Samsung Pay with a Mir card is available only on compatible mobile devices (smartphones).

What cards can be added to Samsung Pay in Belarus?

You can add cards from the following partners to Samsung Pay:

When will one or another bank, one or another payment system be supported?

Detailed information about the Banks and payment systems whose cards can be added to Samsung Pay is available on the page and in the notification "Which cards are supported" in the application in the "Notifications" menu.

If your Bank is not on the list, contact the Bank's customer support service for information on Samsung Pay support.

How much does Samsung charge for transactions through Samsung Pay?

Samsung does not charge any fees for using the service or making transactions.

How do I uninstall Samsung Pay?

Samsung Pay can only be completely removed on S9 | S9 +, S8 | S8 +, Note 9, Note 8, A8 | A8 +, A6 | A6 +. On other devices, Samsung Pay cannot be removed (you can turn off notifications from this application).

Samsung Pay security

Why is Samsung Pay Safe?

Your card details are not stored on Samsung's device and servers. Instead of a real card number, a special randomly generated digital code is used when paying - a token.

Every transaction must be verified by your fingerprint, iris or app PIN - only you can make purchases.

Built-in Samsung Knox security system protects data regardless of the operating system on the device, and blocks access to Samsung Pay data when it detects malware, Root rights or unofficial firmware.

Does Samsung Pay have access to a bank account?

Not. Samsung Pay does not have access to bank account.

Your card details are not stored in Samsung Pay either on your device or on Samsung's servers. Only card token data is used for transactions.

Forgot your Samsung PIN. How to recover?

The application PIN cannot be recovered for security reasons. If you forget your Samsung Pay PIN:

Clear the Samsung Pay data. All payment data will be deleted from the smartphone.
Re-register with Samsung Pay.
Re-add your payment cards (for this you will need to re-check the card using the code from the SMS from the Bank).

What can you do if your smartphone is stolen or lost?

If your device is lost or stolen, billing information will be protected: each transaction with Samsung Pay requires user confirmation by fingerprint, iris, or app PIN. You can also block or delete all data from the device (including Samsung Pay data) through the service.

*The device must first have the "Remote control" function enabled (Settings - Lock screen and security - Find phone).

Will Samsung Pay information (card details, etc.) remain if I reset the device on my device?

Not. Resetting the settings will delete all data from Samsung Pay.

The smartphone has non-original firmware or got root rights. Will Samsung Pay work?

Not. Samsung Pay is a payment service designed to keep your payment information secure. Built-in Samsung Knox security protects data regardless of the operating system on the device, and blocks access to Samsung Pay data when it detects malware, root rights or unofficial firmware.

Launching Samsung Pay for the first time and adding a card

How do I start using Samsung Pay on my smartphone?

Update your smartphone's firmware to the latest version.
Find the Samsung Pay app in the menu and launch it.

If the app is not on your smartphone, search for it in Galaxy Apps and install.

If Galaxy Apps doesn't have this app:

a) perhaps your smartphone is not intended for the Russian or Belarusian market;

samsung support.

c) the smartphone does not support Samsung Pay.

The list of devices compatible with the service can be found on the website in the section “What devices work with Samsung Pay”.

To Samsung Pay, sign in with your Samsung Account and agree to the Terms of Service. Then click "Run".
Configure a convenient verification method (by fingerprint, iris or application PIN) to confirm payments.

How to add a card to Samsung Pay on a smartphone?

On the "Payment" screen, click the "Add card" button.
Scan the card using the smartphone camera (or enter its details manually). Accept the Bank's Terms of Service.
Click on the SMS button to check the Bank card holder. A one-time SMS code will be sent to the phone number linked to your card in the Bank. Enter the code and click "Submit".
Enter your signature using your finger or stylus. Map added! Up to 10 payment cards can be added to one device.

A signature may be required if a cashier in a store wants to compare the signature on the card and on the check.

How to get started with Samsung Pay on Samsung wearables

Connect your device to your compatible smartphone in the Galaxy Wearable mobile app.
In Galaxy Wearable, tap Open Samsung Pay, sign in to your Samsung Account and tap Add Card.

If Galaxy Wearable is not available on your smartphone, search for it in Galaxy Apps and install.

If the "Billing" section does not appear in Galaxy Wearable:

a) your device may not be intended for the Russian or Belarusian market;

For details on how to support Samsung Pay on your device, contact samsung support.

b) the smartphone has non-original firmware;

You can find out more about Samsung Pay support on Samsung wearable devices on the website in the section "Which devices work with Samsung Pay".

Set up a screen lock with a PIN on your device.
Open Samsung Pay on your device by holding the Back key. Click Add Card.
On your smartphone in Galaxy Wearable, scan your bank card (or enter its details manually), accept the Bank's Terms of Service and go through the verification using the code from the SMS from the Bank
Map added! You can add up to 10 payment cards to your wearable device.

What is the default Samsung Pay card?

Samsung Pay doesn't have a default card. Swipe up from the bottom of the screen to select a card - the card you used or viewed last will appear.

What if the card was reissued?

Remove the old card and add the reissued card.

The card is not added. What to do?

Check that you are adding a supported bank card and payment system.

If the card is supported, contact the Bank and check if this card has any restrictions on using the Samsung Pay service. If there are no restrictions, but the error persists, contact samsung support.

Can I add a card to Samsung Pay from the Bank's mobile application?

Yes. At the same time, you will not need to enter the full card details in the Samsung Pay application to add it. In the Bank application, in the card menu, click the "Add to Samsung Pay" button and accept the Bank's Terms of Service. Map added!

At the moment, the following Banks support this function:

How to pay with Samsung Pay

How to pay with a Samsung Galaxy smartphone?

Swipe up from the bottom of the screen to select a card in Samsung Pay
Log in using your fingerprint, iris or app PIN
Bring your smartphone to the payment terminal

How do I pay with Samsung wearable devices?

Press and hold the Back key to open Samsung Pay
Select a map by turning the bezel
Click "Pay" and bring it to the terminal

Payment at any terminal using Samsung MST technology can be made with Samsung Gear S3.

How do I pay with Samsung Pay in online stores and apps?

When placing an order in the online store * or in the mobile application of the store **, click “Pay with Samsung Pay”, enter your Samsung Account and confirm the purchase on your smartphone (using your fingerprint, iris, or Samsung Pay PIN).

*The web page of the online store can be opened on any device (smartphone or computer) in any browser. Online purchase confirmation is only available on smartphones that are compatible with Samsung Pay.

**Only on a smartphone with activated Samsung Pay.

The list of online stores and apps that support Samsung Pay will be expanded in the near future.

Do i need an internet connection to use Samsung Pay?

An internet connection is required only for adding a card to the app, making online purchases and making money transfers. You do not need the Internet on your device to pay at payment terminals at retail outlets.

How do I view my purchase history on Samsung Pay?

Samsung Pay displays the last 10 purchases. To view it, select a map from the list and open it.

The display of information about the purchases made in the Samsung Pay transaction history depends on the data received in the notification from the merchants and the payment system (provided that the device is connected to the Internet).

Can I use Samsung Pay overseas?

Cardholders of Samsung Pay partner banks in Russia and Belarus can make purchases in any country in the world where bank cards of Mastercard and Visa payment systems are accepted for payment.

International purchases depend on the issuing bank. Before traveling abroad, check with your Bank if it is possible to pay by card using Samsung Pay abroad.

How do I return my purchase if I used Samsung Pay?

The return of purchases is the same as with regular purchases - in accordance with the laws of the Russian Federation or Belarus and the rules of the store. To return a purchase, you must contact the store.

To return a purchase made with a card token using Samsung Pay, you must use the same card token.

If you need a written statement with a bank card number for a return, then enter the bank card number that is linked to Samsung Pay.

Money transfers to Samsung Pay

How to make a card-to-card money transfer in Samsung Pay?

Swipe up from the bottom of the screen to open Samsung Pay
Select a card and click the button "Money transfers"
Specify the recipient by phone number from the contact list or manually (or enter the complete recipient's card number)
Enter the transfer amount and a message to the recipient
Accept the Terms of Service of the Money Transfer Operator and confirm the transfer using your fingerprint, iris or application PIN

When using the service for the first time, you must accept the Samsung Pay Money Transfer Terms of Service, then confirm your phone number (using a one-time SMS code).

The recipient does not need to be a Samsung Pay user.

The Samsung Pay Money Transfer service is only available on smartphones that are compatible with Samsung Pay. Transfers are made between Mastercard / Visa cards of Russian banks in rubles. To send a transfer, your smartphone must be connected to the Internet.

What does the Recipient need to do to accept a money transfer using Samsung Pay?

Receiving a money transfer sent via Samsung Pay to the recipient's card number (Mastercard or Visa) is automatic. To receive the translation, the smartphone must be connected to the Internet.

If the recipient is a registered Samsung Pay Money Transfer user, he will receive a push notification about the transfer, upon opening which the recipient will choose to receive the transfer the token of the card added to Samsung Pay.

To receive transfers to this card automatically, you need to check "Use this card to receive translations by default ". You can change the card for receiving by default in the menu "Money transfers" - "Settings".

If the Recipient has not added any payment card in Samsung Pay, upon receipt of the transfer, the application will offer to add the first card to Samsung Pay.

If the recipient is not a Samsung Pay user, he / she will receive an SMS message from the Money Transfer Operator with a link to confirm the phone number and provide the card number to receive.

To receive transfers to this card automatically, on the web page of confirmation of receipt of the transfer, check the box "Remember card, I agree with saving data for subsequent transfers".

To change the card to receive the transfer, click “Change card” on the confirmation page for receiving the transfer and enter the number of the other card.

How can I view the history and status of money transfers?

To see the history of current and completed transfers, enter the menu "Money transfers" - "History".

The transfer is displayed with the status "Incomplete" until it is accepted by the Recipient. After the Recipient confirms its acceptance, the transfer is displayed with the status "Sent" (or "Received" in Samsung Pay on the Recipient's device). The waiting period for confirmation of the Recipient is up to 5 days.

The confirmation of the completed transfer will also be displayed in the Bank's card account statement, in the Bank's SMS-notification of transactions (if such a service is activated in the Bank for this card).

Can i cancel a money transfer sent to Samsung Pay?

To complete the transfer, you need to confirm the Recipient. In this case, the amount on the Sender's card will be blocked until the receipt of the transfer by the Recipient is confirmed. The waiting period for confirmation of the Recipient is up to 5 days.

If the transfer is canceled by the Sender, or after the confirmation period has expired, the transfer will be canceled and the transfer amount will be returned to the Sender's card. You can clarify the information about the terms of return of the canceled transfer to the Bank that issued your card.

After the Recipient confirms the receipt of the transfer, the Sender will display this transfer in the History - Completed menu with the Sent status. You cannot cancel a completed transfer.

Additional features

How do I add club cards to Samsung Pay?

You can add barcode club cards to Samsung Pay. Choose on Home page "Club Cards" and click "Add". Then, select the required club card from the list of cards, scan the card's barcode or enter its data manually.

To use the added club card at the checkout, add it to the "Payment" section (in "Menu" - "Settings" - "Quick access"), or select it from the "Club Cards" list. When you click on the “Click to use” field, the screen will display the barcode and card number. Present the barcode (or card number) on the smartphone screen for scanning at the checkout.

Can I select a financial product (credit, credit card or deposit) in Samsung Pay and send an application for its registration?

Yes, to do this, in the main Samsung Pay menu, click "More" and select the category of services you are interested in ( credit card, credit, deposit).

You can choose the product that best suits your search conditions, or select other products from the list below (which can be sorted by bank). You can also compare products with each other.

After clicking the "Leave a request" button, you will be redirected to the web page of the organization (bank) providing this financial productto fill out an application for it. You can get detailed information about the product by contacting the organization using the contact information specified in the product details.

The Financial Services feature is available in Samsung Pay version 3.6.22 and higher.

Information about active offers of organizations was provided and the transfer of applications to credit institutions provided by LLC IA Banki.Ru.

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In this article I will talk about how to enable and disable MegaFon Auto Payment and how this service will save you time and money.

Yesterday I wrote a detailed article on how to set it up, and, it seems, why else should you look for some other ways to connect auto payment, but by setting up auto payment through MegaFon we get a number of advantages, which you will learn about if you read the article to the end.

MegaFon was the first, or one of the first, to launch the Auto Payment service for automatic balance replenishment and, accordingly, has gone far ahead in the breadth of this service's settings. If at first the service could be connected only upon application in the subscriber service centers, now there are at least 3 ways, using which the subscriber can independently connect it to his number.

3 ways to connect Auto Payment MegaFon.

Method one. Support service.

You get to a new page, before setting up an automatic replenishment of the balance, you must register your bank card. To do this, click on the "Register card" button.

On the new page, enter your card number, card expiration date and CVV2 code. Do not forget to check the box next to the conditions and, of course, read them :). Press the button "Continue".

A new page requires confirmation that the card is yours and solvent. To do this, a test amount of up to 10 rubles is debited from the card, you need to clarify how much was debited and indicate on this page. Difficulties may arise with this item, since not everyone has a mobile bank connected. FROM mobile bank everything is simple - an SMS will come about debiting the amount from the account, without it, you will either have to call the bank, or go to the nearest ATM, or climb into the personal account of the bank card ( e.g. Sberbank Online). In general, one of these options will allow you to find out the amount written off. We enter it on this page and click "Register":

After that you will see a similar message: “The bank card is registered. The value of the PAY-PIN code will be sent to your current number. " And you will receive an SMS message on your phone with a payment password ( PAY-PIN), which you need to remember, or even better, write down.

At the last stage, you need to go to the menu on the left in the section "Account replenishment" and Select "Automatic account replenishment". On the page that appears, click "Add MTA". Next, we set the MTA rules: to which number, how much and at what balance the payment is made.

After that, you can completely forget about. Your balance will always be positive if you have money on your bank card.

How to disable MegaFon auto payment?

You can disable MegaFon auto payment either through your personal account, or by writing an application in the MegaFon communication salon.

Should I turn off auto payment? Auto payment can be disabled and is worth it, but I would not recommend deleting a registered card from your personal account. The fact is that by registering a card in your personal account, you can make payments via SMS or USSD requests then, when you yourself want it, without automatic actions.

For example, you need to top up your balance by 500 rubles.You just dial the command on your phone * 117 * 500 # call and the amount of 500 rubles from your bank card is received on your phone. Similarly, you can replenish the balance of your relatives, I often have to replenish the balance of my loved ones, since I am responsible for the cellular communication, of course :). Therefore, it's easier for me to type a request * 117 * amount * phone number * payment password # call to top up the balance of any number. And in order not to enter the payment password, the phone number can be added in the "My numbers" section in the MegaFon personal account (in the same place where we set up auto payment).

And in your opinion, is this "Autopayment" service useful or not? Please send your answers in the comments.

That's all, I hope this article was useful for you, if so, like it, tell your friends that you can connect auto payment, and you can connect it to MTS, Tele2, and Beeline. Until next time.

Best regards, Bolshakov Alexander.

Today it is difficult to find a person who does not have a bank card. And it is really convenient, because you can pay for various purchases, services and bills with a “credit card” without worrying about whether you have enough cash with you. Why, if you have a bank card, you don't have to leave your home at all and pay your bills through the Internet bank!

Therefore, the question "How to top up Megafon by credit card? " quite reasonable. Why go somewhere, stand in lines, overpay the transfer fee if you have this miracle of civilization in your hands - a bank card?)))

It doesn't matter what kind of card you use: credit or debit, MasterCard, Visa or any other - you can replenish your Megafon account with any of them, and there are quite a few ways to do this.

Perhaps the easiest and most affordable way to pay by phone with a bank card is to make a payment via the Internet. This can be done as on the Megafon website - in “ Personal account»And through an online bank, provided that your bank provides such a service.

Replenishment of the personal account Megafon via the Internet

Log in in the "Personal account", which is located at https://lk.megafon.ru/login/by entering your phone number and password.
Select "Top up account" (or "Top up another subscriber's account"). Then you will go directly to the payment.
Enter phone number where the money should be credited, the top-up amount (from 100 to 15,000 rubles) and the details of your bank card.
Wait for SMS confirmation operations and enter the password received in the message on the page that opens. Only after you enter the password, the funds from your bank card will be credited to your phone account.

When paying for a mobile through the "Personal Account", the transfer fee is not charged.

As you can see, this payment method cannot be called fast: every time you make a payment, you will have to re-fill the bank card details, wait for an SMS confirmation, and enter a password. It is convenient only if you do not plan to top up your phone balance from the card regularly or you need to transfer money to another Megafon subscriber once.

If you are interested in regular replenishment of your mobile account from a credit card, it is better to link it to your phone number.

To replenish your account with a mobile bank card, the operator recommends linking it to your phone number, which is also your personal account. This will give a number of advantages: you do not have to enter the card details every time before making a payment, wait for an SMS confirmation; you can replenish your account in a variety of ways - USSD-command, through the SIM-menu, by SMS, via the Internet in the "Personal Account", using a special voice menu, or set up auto payment. In addition, you can add the phone numbers of your loved ones to the "My numbers" list and pay their bills using a simplified scheme.

You can link your card to your mobile phone either in your Personal Account, at https://lk.megafon.ru/settings/bankcards/, or by calling the service number 0500-910, following the instructions of the autoinformer.

I will not describe in detail the whole process of adding a bank card, since it is simple and intuitive. And a lot of tips accompanying each step will not allow you to make mistakes.

I would only like to focus on the following points:

When linking a bank card to a mobile, an arbitrary amount from 1 kopeck to 10 rubles will be debited from it. For the security of the transaction and to confirm that you are the owner of this card, you will need to indicate the exact amount to be debited. This takes 10 calendar days. If after this period you do not enter the amount to be debited, the procedure for adding a bank card will have to start over. After successful registration of the card in the system, the debited amount is returned to the bank card.

After adding the card, you will receive an SMS containing PAY-PIN - security code. It will be needed for some operations related to the transfer money from your bank card to other people's phone numbers. Therefore, it is better to write down or save this code somewhere, and of course you should not share it with third parties. If you suddenly forget your PAY-PIN, you can restore it in your "Personal Account".

To one personal account you can link several bank cards.

After you have linked the card to your phone number, you will be able to access different ways top-up from a card:

Replenishment of the Megafon personal account via USSD request

You can quickly pay for the phone using one of three USSD commands:

✶ 117 ✶ amount # - to replenish your personal account (eg: ✶117✶100 #, call key - to top up your account for 100 rubles);
✶ 117 ✶ amount ✶ phone # - to replenish the personal account of another subscriber from the list “My numbers” (for example: ✶117✶200✶81234567890 #, call key - to top up the subscriber's number by 200 rubles);
✶ 117 ✶ amount ✶ phone ✶ PAY-PIN # - to replenish someone else's personal account. PAY-PIN is a security password that you received via SMS after linking the card to your phone. Example request: ✶117✶150✶81234567890✶123456 #, call key - to top up someone else's number for 150 rubles).

After sending a USSD request, a message will appear on your phone screen asking you to confirm the payment. Payment will be made only after your confirmation of the transaction.

Replenishment of the personal account Megafon by SMS

Another way to quickly transfer money to your phone, if your bank card is linked to your personal account, is to send an SMS message to the service number 5117 with the following text:

amount - to pay for your phone;
amount✶phone - to pay for a phone from the list "My numbers";
amount✶phone✶PAY-PIN - to replenish someone else's number.

Cost of outgoing SMS to the number 5117 - 0 rubles in the home region. In roaming - according to the tariff plan.

Replenishment of the Megafon personal account by phone

Don't want to dial a cumbersome USSD code or SMS to transfer money to your phone? Then call the service number 0500-910. After the start of the voice menu, press key 2 and follow the prompts of the autoinformer.

After completing all the necessary commands, a message will be displayed on the phone screen with the result of the operation.

Replenishment of the personal account Megafon through the phone menu (SIM-menu)

Almost all modern Megafon SIM cards support the SIM menu function. This is an additional service menu "Megafon PRO" that allows you to manage various services and subscriptions, receive information about your number and much more.

To top up your phone balance through the SIM menu, find the item in your phone menu "Megafon PRO"... Choose a section "Megaphone" → "Payment" → "By bank card" and follow the prompts.

If you did not find the SIM menu in your phone, then contact the Megafon office to replace the SIM card.

How to replenish someone else's account from your bank card without entering a password?

For security reasons, all money transfers to other people's numbers are made only after entering an additional PAY-PIN password, which is a numeric code sent to you via SMS after linking the card to your personal account.

On the one hand, this is good, but on the other, it causes some inconvenience, especially if you regularly pay not only for your phone, but also for the phones of people close to you - children, spouse (s), elderly parents or friends.

It is easy to forget the PAY-PIN password, and if you need to urgently top up the account of someone from your relatives, you simply cannot do this until you restore the password in your "Personal Account".

Fortunately, Megafon has provided for its subscribers the ability to replenish the accounts of loved ones without a password. To do this, you just need to add their phones to the "My numbers" list. In this case, you only need to enter the PAY-PIN once - to add the number to the list.

How to add someone else's number to the list "My numbers"?

USSD command: ✶ 117 ✶ 05 ✶ phone ✶ PAY-PIN #. For example: ✶117✶05✶81234567890✶123456 #, call key
SMS text LISTIN✶phone✶synonym✶PAY-PIN (or in Russian LIST✶phone✶synonym✶PAY-PIN) to 5117.
Synonym is a set of symbols that is used when replenishing another subscriber's account instead of his phone number. For convenience, it is better to use the subscriber's first or last name as a synonym. Then, when transferring funds from a card to someone else's personal account, you can not enter the subscriber's number, but only tell the system his synonym.
Example SMS: LISTIN✶81234567890✶Sasha✶123456.
Call 0500-910, following the prompts of the autoinformer.

Adding a number to the "My numbers" list is free. A maximum of 10 numbers can be added to the list.

To see which numbers you have already added to the list, use the USSD-command ✶ 117 ✶ 07 # or send SMS to 0500-910 with the LIST command.

How can I remove a number from the My numbers list?

USSD command ✶ 117 ✶ 06 ✶ telephone ✶ PAY-PIN #.
By sending SMS with text LISTOUT✶phone✶PAY-PIN or LIST✶phoneелефPAY-PIN to number 5117.
By calling 0500-910 and following the prompts of the autoinformer.

Limitations on the size of payments

All payments from a bank card (regardless of the transfer method - via the Internet, by SMS, USSD-command or otherwise) are subject to the following restrictions on the transfer amount:

At once you can transfer at least 100 rubles and no more than 15,000 rubles.
From one bank card it is allowed to transfer no more than 15,000 rubles per day.
In one week no more than 30,000 rubles can be transferred from several bank cards to one personal account, as well as no more than 30,000 rubles from one bank card to several personal accounts.
Amount of transfers per month from one bank card - no more than 50,000 rubles. The sum of all transfers per month to one personal account should also not exceed 50,000 rubles.

Automatic replenishment of the Megafon account from a bank card

Automatic top-up of your phone account is a free service from Megafon, which will make sure that there is always enough money on your phone's balance to pay for mobile services.

By setting up auto payment, you will stop worrying about where and how to transfer money to your phone balance.

It is convenient that auto payment is not tied to any specific date when funds will be credited to the account, but is activated only when the balance on the phone's balance reaches the limit set by you.

The service for automatic account replenishment is provided free of charge. It can be connected both to your own number and to the numbers of other Megafon subscribers.

How to activate auto payment?

Auto payment is connected in the "Personal Account" of the Megafon website ( https://lk.megafon.ru/login/), in section "Auto payments management".

You can use the Auto Payment service only with a bank card linked to your account.

If you have not linked the card to your account yet, the system will immediately prompt you to do this. Enter the card details, wait for the SMS confirmation, after which you will immediately proceed to setting up auto payment.

You will need to indicate the phone number to which the auto payment will be credited, the amount of the payment and the threshold upon reaching which the account will be replenished.

The minimum amount for replenishing an account by means of auto payment is 100 rubles.
The minimum allowable balance of funds on a personal account, upon reaching which the replenishment will occur, is 30 rubles. By default, these parameters are used for auto payment.

If you already have a linked bank card, then you can also enable auto payment in one of the following ways:

Connecting auto payment by USSD command:

✶ 117 ✶ 03 # - to connect auto payment to your number with default parameters.
✶ 117 ✶ 03 ✶ amount ✶ threshold # - to connect auto payment to your number.
Threshold - this is the balance of the phone balance at which the account will be replenished.
Example request: ✶117✶03✶300✶50 #, call key - to connect auto payment with replenishment of the account for 300 rubles when the threshold of 50 rubles is reached.
✶ 117 ✶ 03 ✶ amount ✶ threshold ✶ phone ✶ PAY-PIN # - to activate automatic payment to someone else's number.

Connecting auto payment via SMS

Send SMS with the following text to short number 5117:

AUTO✶sum✶threshold or AUTO✶sum✶threshold - to connect auto payment to your number.
AUTO✶total✶threshold✶phone✶PAY-PIN or in Russian AUTO✶sum✶thresholdphonePAY-PIN - to connect auto payment to someone else's Megafon number.

How do I turn off auto payment?

Disable auto payment by USSD command:

✶ 117 ✶ 04 # - to disable automatic replenishment of your Megafon account.
✶ 117 ✶ 04 ✶ phone # - to disable automatic replenishment of your number.

Disable automatic payment by SMS

To disable the auto payment service, send SMS with the following text to 5117:

AUTOOFF or AUTO OFF - to disable automatic replenishment of your number.
AUTOOFF✶ phone or AUTO OFFphone - to disable automatic replenishment of someone else's Megafon number.

In addition to the listed methods, you can manage auto payments by calling the service number 0500-910 and following the prompts of the autoinformer.

How to top up a phone account with a Sberbank bank card?

If you are a client of Sberbank, you can quickly top up your or someone else's account using the Mobile Bank service.

You can top up your phone balance with a Sberbank card:

USSD-command ✶ 900 ✶ amount # or
by sending an SMS with the payment amount to number 900.

You can top up your balance in this way in the amount of 10 to 10,000 rubles.

To top up the account of another Megafon subscriber with a Sberbank card:

dial USSD-command ✶ 900 ✶ phone ✶ amount #. The subscriber number should be entered in 10-digit format, without 8 or +7 .
send SMS with text TEL phone amount to number 900, where “phone” is the telephone number of the subscriber (in 10-digit format), whose account you want to replenish, and “amount” is the transfer amount.

The minimum payment amount is 10 rubles. You can transfer no more than 3,000 rubles per day.

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