Training of specialists of housing and communal services. Conferences, exhibitions and seminars on housing and communal services. Who are the advanced training courses for?

The training program offers important and necessary knowledge for the work of the director of the Criminal Code, which will help improve professional skills and increase personal effectiveness. During the lectures, the participants will get acquainted with the rules of the general meeting, consider the problematic fields of the control object and model managing organization, learn how to manage apartment buildings, methods of working with clusters of debtors. Also, our experts will tell you in detail about the schemes of contractual relations, explain the regulatory requirements for the safety and comfort of buildings, help you understand how the cost is formed when managing real estate, how the fee is distributed among the owners and what needs to be taken into account when setting the rate. Included in the price Learning process Who is this course for:

As an additional handout, you will receive:

• Regulatory documents on the management of MKD
• Literature on the management of MKD in electronic form
• Litigation
• Forms of documents
• Rules for holding a general meeting
• Regulations for concluding management contracts after the general meeting, receiving the house from the Developer
• Step-by-step practical rules for the operation of the transmission apartment building into control
• Draft management agreement from teachers
• Production Program Examples
• Tariff preparation and calculation methods
• Regulations for the prevention of accidents and actions in an emergency
• Regulations for dealing with debtors and preventing debts
• Regulations for additional services

Why do up to 500 management companies take this course every year?

Representatives of management companies from all regions of the country, from Magadan to Novorossiysk, come to this course at RSU. As a rule, these are people who are very limited in time, but they find five days in their schedule for this course. What attracts them to this course?

First of all, teachers who speak the same language with them. These are not theoreticians who in their lives have never encountered a highway breakthrough or an aggressive crowd of residents who are ready to defend the established tariffs in any attempt to revise them. All lecturers at RSU have practical experience, they have managed housing and communal services for many years, and today they share their experience, teach and advise the heads of many management companies. And some of them even come up with their own bills in the housing sector.

In addition, the course consists of 80% practice: cases, step-by-step algorithms, reviews judicial practice, instructions, document templates, and so on.

Who is this course for?

As the name implies, this course is primarily for the heads of managing organizations in the housing and communal services sector. We tried to make the course interesting and useful both for newcomers to this post and for those who have been dealing with housing and communal services for many years.
In the group you will study with you:

• leaders construction companies who wish to develop a successful long-term profitable business in a related industry,
• heads of management companies for management commercial real estate who wish to engage in multi-family residential real estate,
• heads of municipal unitary enterprises for housing and communal services,
• heads of enterprises and organizations working on a contract for the maintenance and operation of the housing stock,
• heads of resource-supplying enterprises that have direct contracts with the population for the provision utilities,
• other professionals who want to get a new specialty in the promising real estate management market.

expand program collapse program

Technical maintenance of buildings

• The main goal of building maintenance is to ensure safety and comfort.
• Classification of buildings according to their functional purpose.
• The building as a technical system.
• Classification of buildings according to space-planning solutions.
• Basic regulatory requirements for the safety and comfort of buildings.
• Engineering systems (house networks and equipment) of buildings.
• List of state regulatory bodies that check the technical condition of real estate objects.
• The basis of technical operation is the creation of a system of technical maintenance.
• There are three main methods of building maintenance. Content, characteristics, comparison of methods.
• Distinguish between scheduled and unscheduled maintenance and repair.
• Maintenance system tools - maintenance programs.
• Inspections. Concepts, characteristics, organization of carrying out - planning, execution, delivery of work.
• Inspection methods. Route maps of inspections of individual elements of buildings.
• Documentation of inspections.
• The program of preventive maintenance and maintenance (PPR TO). Concepts, characteristics, organization of carrying out - planning, execution, delivery of work.
• Documentation of PPR and maintenance.
• Unscheduled maintenance.
• Emergency maintenance.
• Organization of the work of the dispatching service and the emergency brigade.
• Deadlines for elimination of accidents.
• Documentation of emergency applications.
• Operational unscheduled maintenance.
• Application service. Organization of individual business processes.
• Workshop "Determining the methods of maintenance of buildings based on statistics of operational applications."
• Documentation of the application service.
• Seasonal maintenance. Types and scope of work.
• Documentation of seasonal maintenance.
• Current and capital repairs.
• Non-removable and replaceable building objects.
• Analysis actual term operation and period of effective operation (normative overhaul period) of structural elements and engineering systems building.
• The main criterion for classifying repairs as current or capital is physical wear and tear.
• Workshop. Calculation of physical wear and tear of individual elements and buildings.
• Optimization of current repairs.
• Sources of financing for the current repair of buildings.
• Organizational and administrative and internal regulations the managing/operating maintenance organization.
• An example of the development of internal Regulations for the organization of planning, maintenance and repair.
• An example of the development of Instructions for the operation of structural elements and building equipment.

Property Management Pricing

• Basic terms.
• Basic regulatory requirements for establishing an economically justified fee.
• Cost formation methods in real estate management.
• normative method. Labor norms, time norms, enlarged norms. List of basic normative documents.
• Workshop: Timekeeping of operations. Rationing of individual operations.
• Content and examples of application of the method of expert assessments.
• Standardization of the pricing process in the organization.
• Development of a pricing methodology for real estate management.
• Determination of the management plan and production program.
• List Definition necessary work and services related to the management, maintenance and repair of real estate.
• Workshop: Drawing up technological maps.
• Determination of labor costs, management costs, costs of materials, inventory, labor protection means.
• Features of the substantiation of the standard cost of current repairs.
• Practicum: Drawing up a cost estimate for additional services.
• Opportunities for cost optimization in management, maintenance real estate.

Business model of management. Working with debtors

• Ways to manage apartment buildings. Development of the most effective model relationships: Managing organization, HOA, NPO, RSO, service providers.
• Rules for holding a general meeting: PR campaigns, bypassing owners, information cases, notification of owners, preparation of documentation, in-person, absentee, in-person and absentee voting, notification of a decision. Requirements of the Ministry of Construction of the Russian Federation for documents on the meeting.
• Apartment building council. Creation order. Competence.
• Transfer of objects to management. Various transfer procedures from: HOA / MA, developer, local government / state authorities. Obtaining and restoring technical documentation: what works and what doesn't. Mistakes that lead to critical consequences in the future.
• Audit of the activities of the previous company, the previous director.
• Organizational structure of the managing organization. Management organization models: pros and cons.
• management agreement. The content of the management contract: how to write, what to include in order to minimize risks in the future. Organization of work on the conclusion of management contracts with owners, taking into account changes in the Housing Code of the Russian Federation. Step by step workflow. Termination of the management contract at the initiative of the owners - how not to become a hostage to your own short-sightedness.
• Works and services: periodic and one-time (list, minimum required). "Outsourcing", "outstaffing", "hozway" - a balance of interests and risks. Selection of performers.
• Contracts for the provision of services, contracts: correct definition and a descriptive part in the subject of the contract. Balances of rights/duties/responsibility. Technological maps. Description of key procedures in the relationship between the parties. How to allocate responsibility under the contract, formulate it and apply it, form a partnership, not a competitive field and pay less and without a trial.
• Debts for utilities. Reasons for appearance. Methods of working with clusters of debtors. The procedure for limiting and suspending the provision of public services. Inevitable execution, like a system.

Common property. Content and commercial use

• Common property of MKD owners: composition, characteristics, problematic points. The border common property and property of the owners. The boundary of the common property - and the property of the Republic of North Ossetia.
• Parking lots: change of legal status, registration and procedure for participation in the SOI.
• Premises. Features of certain types of non-residential premises (built-in-attached premises). Transfer compulsion non-residential premises to residential.
• The problem field of the control object is the structural elements of the building.
• The problematic field of the management object is the land plot of an apartment building - how to arrange it. The procedure for using the land plot, construction on land plot. Extraction of income.
• The problematic field of the control object - internal and external network engineering. What to do if we are forced to accept ownerless networks, if we have a private owner of the networks in front of us. How and to whom to pay, with whom to conclude contracts and at what rates. What to do if external networks and equipment were built by the developer - whether to accept them.
• Commercial use of the common property of MKD: options, voting rules and inclusion in the contract, charter, minutes of the general meeting. Drawing up a contract for the use of common property: how to call the contract, the main parties, subject matter, content and cost.
• Service quality and control. Signing of acts on SOI MKD. Conditions and procedure for making recalculations for poor-quality performance of work and services for SRI and CU in MKD.
• Types of inspections of the common property of MKD.
• Justification for increasing the amount of housing maintenance fees.
• A new procedure for the operation of the emergency dispatch service.
• Additional MKD management standards: how to comply with all requirements.

Relationship with RSO. Provision of public services

• Schemes of contractual relations. Settlements with RSO, other terms of the contract that require close attention.
• Relationships with the RSO on non-residential premises.
• Communication and interaction with RNO at the pre-contractual and contractual stage. positions to be defended.
• Arbitrage practice.
• Conclusion of heat supply contracts.
• Conclusion of contracts for hot water supply.
• Conclusion of contracts for cold water supply and sanitation.
• Conclusion of contracts for energy supply.
• Conclusion of gas supply contracts.
• Organization of the provision of public services. Schemes of contractual relations, taking into account changes in housing code RF and the Rules for the provision of public services. Direct contracts between consumers and resource-supplying organizations. Utility service provider under direct contracts.
• Application of increasing coefficients to the standards of utility services consumption.
• Metering devices: payment calculation in case of their presence/absence.
• KR on SOI: fee calculation.
• Metering devices: installation, verification, replacement, verification.
• Arbitrage practice.
• Garbage collection procedure. Possible problems and ways to solve them. Direct contracts for the utility service MSW.
• Responsibility of the MA and RSO for errors in the calculation of utility bills.
• Flooding, fires, falling trees on vehicles. Risks of recovery of damages (and increase in the amount on it) and their prevention.

Currently, all interested persons have the opportunity to undergo professional retraining in the direction "Housing and utilities" at the Interregional Academy of the Construction and Industrial Complex in Moscow. You can choose from several programs in relevant specializations.

The current situation in the country in the field of housing and communal services cannot be called brilliant. Many problems in this area are caused not only by the high degree of deterioration of the housing stock and communications, but also by the inability to organize the most efficient management of housing and communal services. The issue of shortage of qualified personnel is quite acute. Now a significant part of housing and communal services workers have a non-core education, many have never undergone professional retraining. Additional difficulties are introduced by staff turnover in this industry. Thus, the need for competent personnel in the field of housing and public utilities in the near future will only grow, especially since the requirements for housing and communal services workers are constantly increasing. This is due to the ongoing modernization of the housing and communal complex, which should be carried out through the introduction of energy-saving and innovative materials and technologies that are used in the construction, repair, operation and maintenance of the housing stock. Their development requires new knowledge and readiness for continuous education. The training of highly qualified personnel may well become the key to successful reform of the housing and communal services and ensure the ability of the industry to fully perform its functions.

Professional retraining in the direction of "Housing and communal services"

For vocational training courses You can be enrolled in MASPC provided that you have previously received secondary specialized or higher education. When applying for enrollment, you must also provide a diploma of graduation from a secondary school or university. MASPC does not conduct any entrance exams or other tests for applicants. A mandatory component of training in the courses is the final certification. If the student successfully withstands it, he receives a diploma of the established sample on the completion of a professional retraining course at MASPC.

Distance learning

MASPK students can choose full-time or completely distance learning at their discretion. Students can attend classes in person, however, if they wish, they can study at MASPC without leaving their region. Modern technologies distance learning allow you to get an education at the Academy from almost any locality where there is constant access to the Internet. In addition, remote learning avoids many of the problems that are inevitable with full-time study, such as the time and money spent on the road to the place of employment, a rigid schedule that you have to adjust to, the need to take study holidays at work and look for caregivers. for the children. Distance learning, which is offered by MASPK, is designed specifically for people with high employment at work who are interested in improving their skills and mastering new competencies and specialties. Distance learning makes it possible not to change the usual routines and study at the most comfortable pace for the listener at any time convenient for him.

What you need to know about professional retraining courses

Professional retraining courses are rightfully considered a worthy alternative to a second higher education. With almost the same quality of education, studies in vocational retraining courses can be completed in a shorter time.

Vocational retraining allows you to relatively quickly master a new specialty, after which you can change your previous profession or combine both.

Conditions of study at MADPO

Documents for enrollment can be submitted in the form of their electronic copies.

Assistance of a personal manager in solving all organizational issues of training.

MASPK access to educational portal, where all the materials for classes that will be required during the study are located.

To date, most management companies in the housing and communal services sector are not coping with their duties. The reason: low qualification of personnel, including in leadership positions, lack of professional and experienced employees, lack of clear regulation of this industry at the legislative level. While the government is looking for a solution to the problem or finds an excuse for its inaction, the direction "Economics in the management and organization of the housing and communal services" has long become in demand in educational institutions.

As a result of the training, graduates receive comprehensive theoretical and practical knowledge, as well as an understanding of the principles of managing this industry in the conditions of modern life. The possibility of practical use of the acquired skills will be provided when applying for a job in management company.

The housing and communal services sector is in dire need of competent, energetic and purposeful specialists who understand the causes of problems and are ready to solve them. Another reason for the growing crisis in this industry is the use by current leaders of outdated management mechanisms and reliance on outdated knowledge. How to change an ineffective managerial approach and gain the right skills? Raise your qualifications. Training in specialized courses will fill the gaps in education, update the theoretical base and in a short time be able to apply the acquired knowledge in practice.

Who are the advanced training courses for?

• Representatives of the management apparatus of the HOA, TOZH and ZhSK;
• Heads of departments in management companies and narrow specialists;
• State and municipal employees related to housing stock and interacting with utilities;
• Owners and managers of construction organizations;
• Students of the last courses in specialties related to the housing and communal services sector.

What knowledge will the course participants acquire?

As part of the training program, practical recommendations will be given on the proper storage, operation and repair of public property. The listeners will get acquainted with the peculiarities of the mechanism for providing communal HOA services and housing cooperatives, learn about current and future changes in the housing and communal services industry at the legislative level and the intricacies of organizing management in this area, gain experience in successful administration based on real practical examples.

Frequent innovations in the housing and communal services sector require professionalism, endurance and psychological stability from its representatives. A separate area in the professional development program is assistance in obtaining skills that help to deal with stress and professional burnout.

Regardless of age, position and professional experience, all course participants are subject to the same requirements:

• Availability of secondary vocational or higher education (senior students)
• Passing from 72 hours of training within the course program;
• Opportunity to study remotely, without leaving the main place of work or study. You must have a computer with Internet access.

Training should be completed every 3-5 years. Upon completion of the program, students receive standard certificate. The document confirms that they have completed a refresher course for specialists in the housing and communal services sector.

Are you a utility company manager? Do you need up-to-date knowledge? Do you want to improve your skills in housing and communal services? The Russian School of Management presents a comprehensive advanced training for specialists in the field of housing and communal services (housing and communal services), and professional retraining in public utilities is also carried out as part of these courses.

Housing and communal services trainings are designed for:

• specialists of municipal and private management companies in the field of housing and communal services;
• managers and employees of HOA, TOS, MZhK ZhSK;
• potential heads of management companies (MCs);
• specialists in the management of apartment buildings (MKD);
• housing and communal services engineers;
• housing and communal services economists;
• and all professionals wishing to improve their skills in the field of public utilities management.

Housing and communal services courses in our School is an opportunity to quickly receive up-to-date information about changes in legislation, as well as methods for the effective management of apartment buildings, other residential and non-residential real estate, as well as any companies in the housing and communal services sector.

Housing and communal services management trainings will allow you to improve your knowledge of MFB management. During the course you will learn:

• correctly take control of the MKD;
• learn how to obtain technical documentation for the operation of MKD;
• learn how to work with contractors;
• correctly draw up a management contract;
• conclude energy supply contracts;

Also at seminars on housing and communal services in the "Russian School of Management":

• you will consider the features of the formation of utility tariffs;
• learn how to calculate the cost of repairing the common property of an MKD;
• get a complete understanding of the technical operation of residential real estate and much more.

Seminars of housing and communal services in the "Russian School of Management" are conditionally divided into specialists in various areas working in the field of housing and communal services.

For lawyers - the program "Lawyer of the management company of housing and communal services" has been developed, for accountants - "Accounting in housing and communal services", for managers - "Management of operation of real estate objects", etc.

For senior managers in Moscow and St. Petersburg, the course "Director of a management company in housing and communal services" covers a wide range of issues that every manager should know.

A suitable seminar on housing and communal services management can be found by economists, lawyers, leading explanatory work with the population, managers, managers. Many housing and utilities training courses include blocks on contractual relations in housing and communal services, which is one of the most difficult topics in modern management in this area. Courses on accounting in housing and communal services can be supplemented with economic seminars. The cost of training in courses in these areas will be from 19,465 rubles. up to 55 500 rub.

At 2-3-day seminars on housing and communal services, various methods and stages of managing multi-apartment buildings are considered: organizing the population to choose a management method (including seminars on HOA), concession, reorganization of housing and communal services enterprises. As well as the most effective ways of doing business in housing and communal services, the basics of competent investment in this area.

You will consolidate the skills gained at the seminars during the practical classes!

Anniversary Conference

Venue: Moscow, hotel "Izmailovo"

Seminar program:

Seminar-conference dedicated to the 70th anniversary of the creation of the Central Research Institute.

20th of December. Section I "Rationing - the basis of the housing and communal services economy".

Demchenko Oksana Nikolaevna
Hovhannisyan Suren Arturovich
Chernyshov Leonid Nikolaevich
Khmelnikov Boris Vadimovich

Section questions:

• The system of norms and standards as the basis for the formation of the housing and communal services economy, industry organizations and municipalities.
• The system of sectoral tariff agreements in housing and communal services.
• Application of the rationing system in tariff regulation. Rationing of costs for unregulated activities.
• Professional standards are the basis for building a new system of staffing housing and communal services. The system of professional standards in the industry is the obligatory nature of professional standards for housing and communal services organizations. The procedure and conditions for the transition to professional standards. Formation of a qualifications assessment system. Activities of the Council for professional qualifications in housing and communal services.
• financial opportunities and financial support creation and maintenance of objects of the urban environment. The order of maintenance of objects of the urban environment. Norms of financial costs for the maintenance of improvement facilities.

21 December.

Section II. "The economy of housing and communal services organizations as part of the municipal economy: problems and prospects"

Invited to speak in this section:

Leshchenko Olesya Alekseevna

Vepretskaya Tatyana Pavlovna

Shereshovets Elena Vladimirovna
Gordeev Dmitry Pavlovich
Mezhetskaya Veronika Anatolyevna

Section questions:

• Economic bases of transition to new legal relations in housing and communal services.
• From the economy of an apartment building to the economy of managing organizations. Fundamentals of individual economics apartment buildings. Differentiation of payment for the maintenance of housing.
• Economic problems of municipalities in the housing and communal sphere.
• GIS housing and communal services - crowdsourcing at the expense of consumers. How GIS housing and communal services will solve the problems of the economy of the industry.
• Standards are the basis of the economy of MKD and the economy of managing organizations. Minimum List and Service Standards : harm or benefit.

• Influence of institutional changes on the economy of housing and communal services organizations: licensing, control and supervision, non-payments, relationships between managing organizations and resource supply organizations, direct contracts.

  Section III. "Economics of Engineering Infrastructure and Resource Supply Organizations".

  Invited to speak in this section:

  Mikhailov Vasily Vasilievich
  Dovlatova Elena Vladimirovna
  Gilichinskaya Olga Lvovna
  Makrushin Alexey Vyacheslavovich

  Section questions:

  • Economics of heat supply organizations. Transition to long-term tariffs. Alternative boiler method.
  • Economics of water utilities. Methodology of reference costs.
  • Economics of MSW recycling operators, problems of transition to a new model of MSW handling.
  • Modernization of engineering infrastructure, concessions, investments - "realities" and "myths" of the economy of resource-supplying organizations.
  Following the results of the conference - round table, discussion, exchange of views and summing up the results of the conference.
• Also, a gala dinner!

Our speakers:

	Demchenko Oksana Nikolaevna Director of the Department of Urban Environment of the Ministry of Construction of Russia
	Hovhannisyan Suren Arturovich Deputy Head of the Department of Antimonopoly Control of the Department for Regulation in the Sphere of Housing and Communal Services of the FAS Russia
	Dovlatova Elena Vladimirovna Executive Director of the Russian Water Supply and Sanitation Association
	Chernyshov Leonid Nikolaevich Director of the City Management Institute, National Research University Higher School of Economics, Doctor of Economics, Professor
	Leshchenko Olesya Alekseevna Executive Director of the Association of Managing Organizations "New Quality"
	Shereshovets Elena Vladimirovna Director of SRO real estate managers "KIT"
	Vepretskaya Tatyana Pavlovna Director of the National Housing Congress Partnership
	Gilichinskaya Olga Lvovna Deputy Director of ETC Energoeffect LLC
	Gordeev Dmitry Pavlovich Leading Legal Counsel " Urban economy"Fund "Institute of Urban Economics"
	Makrushin Alexey Vyacheslavovich General Director of the Association "Housing and Utilities and Urban Environment"
	Mikhailov Vasily Vasilievich President of the Russian Association "Communal Energy"
And also - the leaders and specialists of the Center for Municipal Economics:
	Khmelnikov Boris Vadimovich General manager
	Mezhetskaya Veronika Anatolyevna Deputy General Director
	Mikhailov Pavel Dmitrievich Head of Consulting Department

Information Partners

The organizers of the conference can assist in booking rooms at the Izmailovo Hotel (corp. "Vega") - by special prices for conference participants!

FOR ALL PARTICIPANTS OF THE CONFERENCE SPECIAL PRICES FOR ACCOMMODATION

* - promo code will be sent after payment for participation in the conference.

Cost of participation: 10 000 rub.

Hotel booking:

Payment for hotel accommodation is made by the participants of the seminar on their own and is not included in the cost of the seminar

Hotel information:

Izmailovo"
Moscow, Izmailovskoye highway, 71 A, metro station "Partizanskaya"

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