Raiffeisenbank hotline phone

Raiffeisenbank is one of the largest banks in Russia. At the moment, there are more than 200 branches across the country, but it is not always convenient for customers to contact the office directly. For the comfort and convenience of users, the bank provides a hotline through which you can get a certificate at any time of the day, order an extract or consult with a qualified bank employee.

Information provided

Raiffeisenbank's hotline operators will answer all the client's questions free of charge. The client can obtain information on such products:

• Information about the balance of the card, a list of transactions performed, blocking the card in case of its theft;
• Issuance of traveler's checks;
• Procedure for opening deposits and accounts;
• Receipt and procedure for issuing a card;
• Opening a safe deposit box;
• Connecting informing via SMS (additional fee is charged);
• Information about the location of the nearest ATMs and bank branches, their working hours.

It should be remembered that all information can be provided by a bank employee only after identification of the person. These measures are aimed at preventing crimes and theft of personal data of bank customers. Consulting services are provided without identification.

Ways to contact support

There are several ways to get information about the services provided or help in solving problems that have arisen:

1. By the telephone number of the Raiffeisenbank hotline;
2. By filling out the feedback form;
3. By sending a paper letter.

Lists of contact numbers

The fastest and easiest way to contact the bank is a phone call. The Raiffeisenbank hotline is available around the clock, seven days a week.

For users of Raiffeisenbank services, the official hotline number is: 8-800-700-91-00. You can call this number for free from any region of Russia. Raiffeisenbank hotline for Moscow and the region: +7 495 721-91-00.

A complete list of regional hotline numbers can be found on the official website of Raiffeisenbank. It is important to remember that for a call to a number in another region, an additional fee will be charged in accordance with the tariffs of the mobile operator.

By calling one of these numbers, the bank's client has the opportunity to get acquainted with the information menu. Following the voice prompts, you can find the service of interest and information about it, or switch to communication with the bank manager.

Hotline hours and costs

The possibility of contacting the bank support service is absolutely free, money can be charged only for the call to the bank itself. The information line of Raiffeisenbank is considered to be multi-channel, so there will be no need for a long wait.

Worth knowing!

It should be borne in mind that the bank has the right to refuse consulting services in case of incorrect or inaccurate wording of the client's request. Before calling the hotline, it is advisable for the user to prepare a specific question, to which the operator will answer as exhaustively as possible.

Scheme of the voice menu of the Raiffeisenbank hotline phone

To save time and convenience, a voice menu is provided, when entering which the bank client should press the number 3. The menu includes the following items:

1. Bank card information;
2. Card or account balance;
3. Information about products (accounts, deposits, deposits);
4. Password activation or recovery;
5. Ordering an extract or details;
6. Information about branches, exchange rates, ATMs;
7. Setting up a new service.

So, Raiffeisenbank customers have the opportunity to contact the bank through the hotline using a single phone number for all regions of the Russian Federation. It should be remembered that if the hotline number for Raiffeisenbank cardholders starts with 8800, then the call will be free. When using other numbers, a certain amount will be charged for the call.