VTB 24 card activation: Internet and other activation methods

The large financial holding VTB provides a full range of banking services for legal entities and individuals. One of the directions of the bank's work is plastic products, both debit and credit. We will tell you how to activate a VTB card after receiving it.

Registration and activation

To apply for a debit card, the client just needs to present a passport and sign a number of papers, such as an Agreement for joining complex banking services, an application for opening an account, confirmation that the client has read the tariffs.

More documents will be required for a credit card. In addition to a passport, the bank asks to present SNILS and some document confirming the client's solvency (for example, a passport with a mark on leaving the country or documents for a car). For large amounts, a certificate from work (form 2NDFL) will not hurt.

Whatever product the client draws up, in the department he will receive only “dead” plastic. Such a card cannot be used to pay, transfer funds, etc. Operations can be performed after the VTB 24 card has been activated.

Activation is necessary not only for a card received for the first time, but also in case of re-issue of plastic due to the expiration of the term or in case of loss or breakage. This is done to protect the customer and ensure that no one can start using the product before it is in the customer's hands.

How to activate a VTB 24 card

The Bank is interested in its clients, therefore it creates all conditions for fruitful cooperation. There are several ways to activate.

Method 1: for decisive and purposeful

Since the issuance of a plastic carrier occurs only through bank branches, it makes sense to activate the plastic immediately. Without leaving the branch, you need to go to the ATM, dial the PIN entry code and complete any transaction. Do not be afraid that VTB will immediately write off the money: many requests are processed completely free of charge (for example, a balance request). After requesting the balance, the bank's computer system will receive a command to activate the card.


The method is good for debit cards. Clients do not always activate credit cards immediately, since most often they are issued for specific purposes, and it is advisable to carry out activation on the eve of the day when a person decides to use a credit card. By the way, this can be done in the above way through any VTB ATM.

Method 2: for those who like to double-check everything several times

Some people, after completing all the paperwork, need to take a time out, go home, take a break and later, over a cup of coffee, carefully re-read the Agreement and calculate the Tariffs again. In the process of studying documents, questions may arise that will require clarification from bank employees. To do this, a person goes to the VTB branch, gets a consultation and finally decides to activate the card.


This can be done immediately in consultation with a specialist: you will need a passport, a formalized contract (not always), a code word (not always). The operator will independently request the activation system and, immediately after that, you can start using the card.

This method is suitable for any bank products without restrictions. In some cases, the operator, together with the client, goes to an ATM and activates there.

Method 3: VTB card activation for the forgetful

If the card is received, there is an intention to use it, and there is no bank branch nearby, you can use the telephone support service. The telephone numbers of the "hot" line are registered in the documentation, which remains with the client on hand.

By calling VTB 24 by phone, the card is activated in a matter of seconds. The client will need:

  • provide information about your passport (number, date of issue, issuer);
  • dictate the number of a debit or credit plastic product;
  • name the date of his birth and the code word that the client assigns himself at the time of the conclusion of the contract.

Please note that not all VTB 24 products can be activated by phone: this service does not work on some products, so you need to “turn on” plastic at a branch or through an ATM.

Method 4: for those who cannot do without a computer

Often the bank support service is asked the following question: “How to activate a VTB card via the Internet?” If there is no time to go to the branch, and there is no opportunity or desire to call by phone, you can request activation through the Internet bank. To do this, the client must have a username and password, which are issued during the execution of the contract.


We go to the Internet bank, click on the card that is inactive so far and select the “Request balance” operation. The banking system receives the command and activates the client's account.

Please note that not all products can be activated in this way. For most credit cards (if the Internet bank has not been connected before), the opposite happens: activation is required first, and only then you can start using the Internet bank.

Comparison of methods: choosing the best

VTB provides customers with a wide range of activation methods. Which one is better, each user of banking services decides individually. Someone wants to start using plastic immediately, while someone prefers the card to lie inactive for some time.

Which of the activation methods your product supports is specified in the contract. If you cannot find such lines, call the bank and ask. VTB 24 support service works around the clock.

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