Rife hotline for legal entities. Raiffeisen Bank hotline. What issues can be resolved over the phone?

Raiffeisenbank is one of the largest banks in Russia. On this moment There are more than 200 branches across the country, but it is not always convenient for clients to contact the office directly. For the comfort and convenience of users, the bank provides a hotline through which you can receive a certificate, order a statement, or consult with a qualified bank employee at any time of the day.

Information provided

Raiffeisenbank hotline operators will answer all the client’s questions free of charge. The client can obtain information on the following products:

• Information about the card balance, a list of transactions performed, blocking the card in case of theft;
• Issuing traveler's checks;
• The procedure for opening deposits and accounts;
• Receipt and procedure for issuing a card;
• Opening a safe deposit box;
• Connection of notification via SMS (charged additional fee);
• Information about the location of the nearest ATMs and bank branches, their opening hours.

It should be remembered that all information can be provided by a bank employee only after identification. These measures are aimed at preventing crimes and theft of personal data of bank clients. Consulting services are provided without identification.

Ways to contact support

There are several ways to get information about the services provided or to help solve problems:

1. By phone number of Raiffeisenbank hotline;
2. By filling out the form feedback;
3. By sending a paper letter.

Lists of contact numbers

The fastest and in a simple way communication with the bank is a telephone call. Hotline Raiffeisenbank is available around the clock, without breaks or weekends.

For users of Raiffeisenbank services, the official hotline number is: 8-800-700-91-00. You can call this number for free from any region of Russia. Raiffeisenbank hotline for Moscow and the region: +7 495 721-91-00.

Full list regional numbers The hotline can be viewed on the official website of Raiffeisenbank. It is important to remember that for a call to a number in another region, an additional fee will be charged in accordance with the tariffs of the mobile operator.

By calling one of these numbers, the bank client has the opportunity to familiarize himself with the information menu. By following voice prompts, you can find the service you are interested in and information about it, or switch to communicating with the bank manager.

Hotline operating hours and call costs

The ability to contact the bank's support service is absolutely free; money can only be charged for the call to the bank itself. Information line Raiffeisenbank is considered multi-channel, so there will be no need for long waits.

Worth knowing!

It should be taken into account that the bank has the right to refuse consulting services if the client’s request is formulated incorrectly or inaccurately. Before calling the hotline, it is advisable for the user to prepare specific question, to which the operator will answer as comprehensively as possible.

Scheme of the voice menu of the Raiffeisenbank hotline telephone

To save time and convenience, a voice menu is provided, when entering which the bank client should press the number 3. The menu includes the following items:

1. Bank card information;
2. Card or account balance;
3. Information about products (accounts, deposits, deposits);
4. Activation or password recovery;
5. Ordering an extract or details;
6. Information about branches, exchange rates, ATMs;
7. Registration of a new service.

So, Raiffeisenbank clients have the opportunity to contact the bank through the hotline at single number telephone for all regions of the Russian Federation. It should be remembered that if the hotline telephone number for Raiffeisenbank cardholders begins with the numbers 8800, then the call will be free. When using other numbers, a certain amount will be charged for the conversation.